The rapid advancements in Information and Communication Technologies (ICTs) in the
last 20 years have had a tremendous impact on business practices. The wireless
revolution experienced through the proliferation of Wi-Fi and WiMAX as well as GPRS
and UMTS is predicted to bring significant changes in the marketplace. Wireless
technologies include both cellular technologies, based on mobile telephone systems
that use radio waves to provide coverage in certain geographic areas (or cells), and
wireless computer networks. However, the main trend in Internet technology seems to
be technology convergence. The technologies at the base of wireless networking and
mobile telephony are merging to create an infrastructure allowing ubiquitous
connectivity. Wireless broadband technologies can provide ubiquitous broadband
access to wireless users, offering the same services made available for wired users.
There are several types of wireless computer networks, including WPANs (Wireless
Personal Area Networks), WLANs (Wireless Local Area Networks), WMANs (Wireless
Metropolitan Area Networks) and WWANs (Wireless Wide Area Networks). It is evident
that WiMAX will be competing with advanced 3G and 4G technologies in the near
future.
New technologies and applications such as location-based services are at the
forefront of this revolution. Location-Based Services (LBS) are services accessible
through a mobile device and centred on the current location of the device itself.
Three types of LBSs may be distinguished: the customer makes the request for the
service (pull service); the service provider makes the request for the service to be
delivered (push service); a customer requests the service to track another customer
(tracking service). Advanced mapping technology is expected to play a major role in
tourism and mashups are becoming instrumental in offering LBSs.
The tourism industry is going to be affected dramatically by these developments as
consumers will be constantly online and will be interacting with resources before,
during and after their travel experience. Equally, the tourism industry will have
tools to manage its internal resources and to coordinate activities and value
systems across the industry. As a result we expect to see the proliferation of
location-based services and applications as well as the integration of destinations
as dynamic service provision entities. Wireless technologies therefore will be
revolutionary and will have strategic implications for the competitiveness of both
tourism organisations and destinations as well as are expected to revolutionise
consumer behaviour.
This special issue is addressing these issues from both the techical and managerial
aspects and aims to identify the critical sucssess factors that will support the
development of wireless technologies applications and location based services in
tourism as well as the impacts of those technologies on the management and marketing
of tourism and on consumer behaviour. The special issue therefore invites papers on
the entire range of topics, including:
· Bluetooth/ Wifi / WiMax / Mobile applications
· LBS
· Business models
· Technology developments
· Geographical mash ups
· Web 2.0 and LBS
· Marketing applications
· Applications and services
Please submit papers to :
Professor Matthias Fuchs
European Tourism Research Institute, Mid Sweden University, Sweden
Email:
HYPERLINK "mailto:matthias.fuchs@miun.se"matthias.fuchs@miun.se